This module explores the critical role of effective communication in providing person-centred care within health and social care settings. Part 1 of the module emphasises understanding of person-centred values in health and social care and explore ways to support individuals through these values, ensuring that care is tailored to each person's unique needs and preferences.
Links to Standard 5 and 6
Aims:
a. To equip students to understand the importance of effective communication in the workplace.
b. To know the different types of communication.
c. To understand the significance of confidentiality in care settings.
This module will approximately take you 60 minutes to complete.